Support

Joget Cloud Support

Depending on the package you are subscribed to, Joget Cloud has two types of support categories.

• Community Forum Support
  • Community Forum Support is self-service and hosted in the Joget DX Community site and is monitored by moderators as well as full time Joget support staff.
  • Users will need to sign up for an account to post their support questions.
  • Access the community forum directly here.

• Enterprise Support with SLA
  • All support issue are filed here: https://support.joget.joget.com
  • Refer to the Support SLA located here.
  • A dedicated support account will be created for the subscriber to access the support site.